RELIANCE-ON-THE-GO®

First Reliance Bank offers 24-hour automated telephone service for checking account inquires, loan payments, and account-to-account funds transfers. 

24-Hour Phone Banking Toll Free: 888-543-5502

Choose one of the following options:

1. Account Balance Menu
2. Account History Menu
3. Transfer Money
4. Debit / ATM Card Menu (Activate, Deactivate, or Re-order a Card)
5. Merchant Verification
6. Stop Payments
7. Order Checks
8. Change Phone Banking PIN
9. Additional Options Menu (Reg E Bounce Protection Opt-In or Opt-Out; Documents by email)

Global Commands:

First-Time User:

• Enter the account number for one of the options above.
• Enter Your Social Security Number or Tax Identification Number
• When prompted, enter 4-10 digits for the new pin number followed by the # sign twice
• The system will confirm the new pin number for you to review
• From this point you will be able to access your accounts

Your First Reliance Debit Card is the perfect way to pay for every little thing—and it’s already in your wallet.

Put your checking account to work at any time with your free Debit Card. 

• Make purchases anywhere debit or credit cards are accepted, without the time and trouble of writing or recording a check. 
• Use your online banking account or monthly statement to track your purchases!
• Simplify travel plans by carrying your card instead of cash or checks. 

A free Debit Card is available with your checking account, and offers advantages over a credit card:

• Simpler and easier to get than a credit card
• More readily accepted than checks almost everywhere
• Convenient for telephone, online internet, or mail order purchases.
• Manage the on/off feature of your Debit Card in Mobile Banking -- turn your card "off" or "on" quickly and easily to help limit or prevent unauthorized use.
• Travel safely without packing cash or checks
• Use your debit card at no-fee First Reliance Bank ATMs when you need cash 
• Know you're protected and can count on built-in fraud protection. Unlike cash, you’re protected if your card is ever lost or stolen. And with zero fraud liability, you’re not responsible for any unauthorized purchases.
• View a description of every purchase or ATM cash withdrawal using your online banking account or your monthly checking account statement.

To report a lost or stolen card, call: 888-543-5502

Before You Travel: Help protect your account by notifying the bank before you travel. To avoid disruption of your card use, please let us know the dates and locations of your travel so we can better monitor debit and credit card activity on your account and make sure your card will work in the area you are traveling to.