SERVICE GUARANTIES
We say it, and we back it up!
Service Guarantee
- You will be immediately greeted with a smile and warm welcome.
- You will be greeted and waited on in less than 5 minutes.
- We will complete your transaction correctly the first time.
- Your phone call will be returned within 24 hours.
- Your service issue will be resolved within 24 hours.
Or, we will pay you $5! No Strings Attached!
Mortgage Guarantee
- Give you a decision before the end of the next business day.
- Return all calls the same day and contact you at least once a week until the closing.
- If you ask, we will be happy to accompany you to your closing.
- We will meet our closing date.